Call Center Industry Directory

TelePlaza Directory for companies providing call center services and software.

• Accounting / Financial Service Centers (12)
• Airline Call Center (7)
• Automotive Centers (8)
• Banking/ Finance Contact Centers (31)
• CRM Customer Service/ Support (20)
• Cable Centers (9)
• Call Center Fundraising (0)
• Catalog/ Publishing Call Center (27)
• Collection Centers (18)
• Computer Hardware Call Centers (11)
• Computer Software Service- Sales (27)
• Consumer Products Marketing- Service (12)
• Credit Card Services (10)
• Energy Supplier Call Centers (3)
• Financial Services - Brokerage (4)
• Financial Services - Mortgage Marketing Centers (11)
• Financial Services - Other (22)
• Government / Political Call Centers (10)
• HealthCare Centers (16)

• Help Desk Centers (19)
• Home Improvement (0)
• Insurance Centers (13)
• Internet/ eCommerce Call Center (15)
• Manufacturing Call centers (5)
• Non-Profit (1)
• Other (17)
• Outsourcing Call Centers (12)
• Pharmaceutical/ Biotech Call Center (4)
• Publishing/ Media/ Catalog Call Center (11)
• Real Estate (2)
• Retail (7)
• Telecom Software and Services (30)
• Telesales (18)
• Transportation Call Center (1)
• Travel - Airline Centers (2)
• Travel - Other (3)
• Travel - Reservation (4)
• Travel - Travel Agency (0)
• Utilities Call Center (6)

• Associations - Association directory for call center management. Associations for the customer service and telemarketing center.
  
  
• Benchmarking - Contact center benchmark studies, software, services and Call Center Key Performance Indicators (KPIs).
  
  
• Call Center Book-Store - Marketing, CRM, Telecom, Telesales, Customer Service and Telephony Management books. Purchase professional call center resources at the TelePlaza online Books-Store.
  
  
• Publications - Call center customer service and direct marketing publications of interest to marketing and service-support professionals.
  
  
• Legislation - directory of laws and Do Not Call (DNC) compliance legislation for customer service and marketing companies.
  
  
• News Letters - newsletters both online and by email.
  
  
• Research - Research Reports and consulting services for KPI- Key Performance Indicators, metrics, ecommerce, market analysis, and all aspects of contact center management.
  
  
• Seminars - Conferences and Seminars schedule for Customer Service | Marketing | Telesales - call center management networking and educational opportunities.