1. Tefen Ltd.
has years of experience in the call center and service industries, working side by side with our clients in their customer-facing divisions, back-office environments, and information technology groups. Our areas of expertise fall into five categories: Customer Service, Back Office Support, Internal/External Sales Operations, Case/Account Management, and Field Service and Support. Visit our web site at www.tefen.com to learn more about our services or call 1-866-8TEFEN8 to speak to one of our consultants.
2. Call Central Group 
Centers of Excellence around the world! Call Central provides offshore end-to-end customer interaction services - both voice and data to small and medium enterprises across the globe. Call Now 1-888-879-1397, x 104 Fendi Khan, VP Sales. Call Central partners with leading companies in the world, providing outsourcing solutions to service-intensive industry sectors such as consumer banking, credit cards, asset management, insurance, mortgage, retailing, logistics, telecommunications, hospitalities, utilities, and airlines.
3. ePerformance Consulting
Full service domestic and international consulting service. Extensive hands-on operational experience. Significant business development, outsource selection, contract negotiation and performance evaluation experience. Have built centers throughout the world and established operational processes, procedures, and training programs. Full techology sourcing and evaluation.
4. Cylynx Inc
We are the premier leader in inbound help desk and technical support services, with core competencies primarily on Webhosting and ISP companies we have ventured into supporting software companies and online sales and marketing support. Highly trained agents with almost perfected processess based on years of experience, CYlynx lives up to it's motto of 'redefining customer satisfaction'
5. e-mail solutions, Inc.
Strategic Outsourced Customer Service Solutions. We humanize your Customer Service by being your behind the scene partner who ensures excellence in Customer Care. Our full service call center offering includes outsourced Inbound and Outbound Teleservices, email and web live chat. Our goal is to provide your customers excellent service at a reasonable cost to you regardless of the medium (phone, email, or web) used to communicate. Visit us at www.emscrm.com or call 800.233.8811 to see how we can provide you service, it’s guaranteed!
6. help IT data cleansing
helpIT systems provide a complete data bureau service for data cleansing, suppression and enhancement, utilising our own industry-leading software, the matchIT suite. Our expert techniques and reliable service have been proven by over 1000 companies over the last 10 years. Due to the fact we use software we have developed ourselves and have a team of experienced matchIT users, we can work to tight timescales and quote extremely competitive prices.
helpIT systems' specialist data software utilizes the most powerful fuzzy matching algorithms on the market today.
7. Amcat International
Call Centre software for UK and Europe. Inbound Outbound blended software: ACD, IVR, VoIP, CTI, Predictive Dialler and advanced web enabled options.
8. AMCAT 
Multi-channel communications solution enables businesses to manage contacts, information flow, and workforce more effectively and profitably. Automatic call distributor and soft PBX integrated with ACD, IVR, VoIP, voice, email, fax, web, SMS, video, predictive dialing.
9. ICMI
Managing by the numbers is critical to call center success. Although most call center technology produces reams of quantitative reports, there is a relatively small subset of data that call center managers should rely upon: Key Performance Indicators (KPIs). This ICMI Tutorial covers all the call center KPI basics and beyond, making it an invaluable resource for both new and experienced call center professionals. Learn what numbers to focus on, what they mean and how to use them to improve your call center's performance.
10. VoiceShot Virtual PBX
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Airline Call Center Industries
