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TelePlaza Directory Site Map

TelePlaza is an Organized and Categorized call center directory of companies providing software, services, outsourcing + educational resources such as: white papers, case studies, news, and training opportunities for both management and reps.

TelePlaza is a web-based call center marketing and public relations company, a leading consulting and public relations firm that focuses exclusively on the contact center industry.

Home

Outsourcing:
Inbound / Outbound | B 2 B | Interactive Centers | International Outsourcing | Multi-lingual Outsourcing | Web-service Centers | Regional

Services:
Consulting Companies | Employment | Financial | Center Site Selection | Training - | Quality Call Monitoring | Office | Lists

Software:
CRM | Management Reporting | Customer Support | Help Desks | Telesales | e-Business

CTI:
CTI Applications | Dialing Software | Interactive Voice, IVR and VRU | Multimedia-Multichannel | PBX, ACD, Switching | ASP / VoIP

Call Center News and Education:
Management Associations | Benchmark | Magazines | Legal | Newsletters | Centers Research | Workshops

Contact Center Book Store:
Customer Service Book-Store | Contact Centers | Telesales | Center Management | eBusiness Book-Store | Marketing | Computer Telephony

Call Center Event Schedule:
Conferences | Press | Workshop Seminar Schedule | Web Seminar | White Paper Reports | Case Studies

International Centers:
Asia / Australia Philippines | Canada | UK - Europe Centres | India | Other International Centers: Mexico, Caribbean | South America | NEW

Industry Services and Software

Outsource Applications

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