|  Service
Vendors
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- Consulting
- professional consulting for improved management,
CRM and operations.
- Staffing
- Employment - find the right job candidate for
call center agent, management and executive positions.
- Financial
- billing and transaction service solutions for credit
card, check, EFT Payment processing, and merchant
billing.
- Lists
- list suppliers, including list buyers, call center
list and list sellers.
- Site
Selection - site selection for marketing and CRM
centers, consultants on commercial real estate sites
for sale, site assessment - analysis and Facility
Procurement.
- Training
- management training for supervisors and agents to
improve call center support and sales.
- Quality
- Contact centers recording- monitoring, agent assessment,
and reporting tools.
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