| selectSACS.com
-
provides agent assessment software proven to help
contact centers cut attrition and boost productivity.
Higher
Ground -
HigherGround,
Inc. is a premier software developer of recording,
data integration and reporting tools with applications
used by call centers as well as by public safety,
financial services, healthcare, government and many
other industries.
 ICMI
- Incoming Calls Management Institute
focused on providing clients with tools and education
to maximize results and provide future returns on
the consulting investment. ICMI Consulting ensures
that the services provided are successfully transferred
to the client's own management team.
QualityWatch,
Inc. - Remote monitoring
and mystery shopping to help your center optimize
revenue and customer service. Synchronized digitally
recorded calls and evaluations are available for real
time analysis! Ongoing reporting trends strengths,
opportunities, and provides action items for performance
improvement.
’Moneys
Worth customized training
programs backed by 25 years of consultant expertise.
Management skill, procedural, and product programs.
Rep coaching and motivational sessions. Workshops,
self-paced learning, and web based programs - peggy@4yourmoneysworth.com
for immediate feedback.
|
Quality
