eGain -
Helps organizations transform their traditional call centers into multi-channel customer interaction hubs. Scalable software applications with integrated email /knowledge management, self-service, web chat, co-browsing, paper-based customer service interaction and service fulfillment.

Amcat Contact Center CRM Suite - PROFILE
Improve CRM while boosting efficiency: inbound and outbound CTI Contact center customer service management software. Solution includes VoIP, IVR, ACD, call monitoring and reporting tools. On site software installation, training and support since 1990 - Recently acquired by www.noblesys.com.

Data-Tel -
Data-Tel is an industry leader in providing advanced call center applications, as well as Predictive Dialing, Voice over IP technology (VoIP) and other CRM services.

Melissa Data Corp. - helps call centers manage and optimize their customer data. Melissa Data provides solutions for address, email and phone verification, data enhancements and postal software. For more information, visit www.melissadata.com.

QAS, an Experian® company, is a world leader in address verification software applications. The QuickAddress suite of products validates postal addresses instantly during data entry in the call center, at point of sale (POS) or over the Web.

Noetica Ltd. - - SYNTHESYS™ is the only Customer Interaction Management software allowing employees to use one single system only and enabling non-technical staff to map processes and tailor screens to each process step within minutes.

UCN - is a leading provider of hosted telephony solutions, including but not limited to: IVR, ACD, CTI and Workforce Management, all hosted over our nationwide VoIP network. Call 888-826-0002 and see how our hosted solutions can improve your ROI.

Netlert Communications Centers CRM reporting package for Avaya (Lucent) Definity ACD. Real-time, interval and historical reporting without upgrading costly hardware or software. Offering a wide array of customized contact center applications.

FrontRange Solutions Inc. Software since 1989: Customer Relationship Management software with world-class CRM vendor Service, Support, Sales, Marketing and Contact Management technology. FrontRange CRM Solutions from the developer of award-winning HEAT® and GoldMine®.

DialResults CRM and Soloman Financial Solutions - Contact center VoIP solution: predictive dialers, pbx, and custom Soloman financial software. Manage debtor records, products, call center telesales from point of sale to payroll, orders, inventory, corporate financials and more.

RightNow Technologies. - Powerful web application knowledge base, inexpensive and painless. Your Website can be your best customer service employee -responsive, knowledgeable, accurate and available day or night. Download a free white paper.

CRMxchange: Software Directory - Software for contact management solutions, customer feedback and analysis, outbound inbound call center monitoring and recording, and CRM performance optimization.

LeadMaster Closed loop CRM strategy maximizes results, improves customer support and raises revenue. Collect data, track leads from every touch point – telemarketing calls, websites, direct marketing, trade shows and more -in a centralized online database. Visit our website or call 866-568-9737.

Verint / Witness Systems Customer support and workforce optimization software improves call center performance. CRM application improves profitability, increases customer satisfaction, and raises employee productivity with best practices professional services.

Remedy® Leads Management Contact management solution automates telesales, improves CRM and increase productivity. Customer relationship software solution makes your call center sales agents more effective in acquiring and retaining satisfied, loyal customers..

Uptrends Management Software - Free information on the benefits of sales and CRM automation for any company asking, "why should I automate the sales and/or the service divisions," or for those with a "contact manager" looking to expand to more powerful, flexible automation software.

Concerto Software / Aspect Communications - Provider of customer interaction management (CIM) systems to more than 1,100 businesses worldwide. Enables effective management via voice, fax, email and the Web for improved communications, reduced costs and superior service.

Cisco Systems Global vendor for Internet networking. Cisco's networking systems connect people, computing devices and computer networks, allowing people to access or transfer information without regard to differences in time, place or type of computer system.

Price Waterhouse Coopers We measure our success by yours. Over 150,000 agents in 150 countries help our clients succeed. Our job is channeling knowledge and value through six lines of service and 22 industry- specialized practices.

Epiphany Intelligent software for the Customer Economy. Epiphany CRM technology is used by over 300 leading companies in the retail, financial services, communications, technology, and travel industries, including over 20 percent of the Fortune 100.

Genesys Telecommunications Lab, Independent wholly owned subsidiary of Alcatel, provides universal queue call center systems for customer relationship management.

  Pages - 1, CRM 2>