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Digest - Join over 12,500 TelePlaza Newsletter
Subscribers - The TelePlaza Digest is published every
other Tuesday and is FREE to TelePlaza visitors. The
Digest covers everything new added to TelePlaza in
the past 2 weeks with news on call center products,
services, seminars, conferences and trade shows.
Call
Center Management Review
The authoritative journal for incoming call center
managers worldwide. Each monthly 20-page issue is
packed with news, ideas, strategies, techniques and
tactics you can use to manage your call centers better.
The
Asia Pacific Call Centre News (APCCN)
service is a completely free daily email based news
service that reports on issues concerning the call
centre and its management in the Asia Pacific region.
This site also contains a fully searchable archive
of every article published over the last 20 months.
CRMXchange
provides a bi-monthly newsletter direct to your email
box- filled with contact center and CRM information.
Visit their home page to sign up.
RealMarket
is the source for the latest breaking CRM news, weekly
CRM web casts, and CRM resources. RealMarket seeks
to accelerate the acceptance of CRM solutions beyond
early adopters through education, awareness and example.
Dartnell's
Effective Telephone Techniques
Give your outbound telemarketing and telesales representatives
the competitive edge they need with this highly effective
training newsletter designed to help them make more
sales faster! They will learn proven marketing techniques
for better selling and personal motivation to help
them overcome the fears of cold calling, the stress
of rejection, and handling difficult customers.
Art
Sobczak's TELEPHONE SELLING REPORT:
FREE, profitable ideas sent every week via e-mail
"29 Sales Tips You Can Use Right Now".
The
Call Center News Service
is about everything that goes into the connection
between a company and its customers: all the stuff
that makes communication possible. Sometimes what
you need to make a connection is a better database,
sometimes it's a better switch, and sometimes it's
a happier, more informed rep. It's all part of the
same thing, which is creating an environment for clear
communication with customers.
Internet.com's
Daily Newsletter
Lists summaries and links to InternetNews.com-produced
stories focusing on the internet. Get the day's top
internet stories pushed directly to you from our team
of real-time news editors who are focused 100% purely
on the internet industry.
News
& Views You Can Instantly Use - Judy Lanier
See
our current issue and Sign up for our FREE
newsletter. Includes, Statistics, research, tips,
references, how-to's, key links and other information
you can use every day to make your work more rewarding.
Managing
Customer Service
Marketing
newsletter
The Desktop Marketer is iMarket's award-winning customer
newsletter, containing tips and techniques, user stories,
and news about iMarket's products and services.
NAPCO's
Direct Marketing Newsletter
TM Tipline is a weekly e-mail newsletter containing
useful direct marketing tips, Target Marketing's trademark
how-to information and news updates. It's convenient,
informative and best of all--it's FREE
Pulver
Report
Weekly newsletter which tracks enabling and emerging
technologies.
Web
Marketing Today
Free e-zine newsletter helps small businesses market
their products and services more effectively by means
of a Web site.
Customer
Service Group Newsletters
- The Customer Communicator is especially written
for frontline customer service representatives. Each
month this lively publication provides your CRM reps
with the skills, techniques and motivation they need
to become productive members of the customer service
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