(in association with Amazon.com books) offers over
130 Call Center book selections covering business
marketing, customer service, telephony, call center
management, eBusiness, Telesales, and Computer Telephony.
We regularly visit Amazon and review what books are
of interest to the call center marketplace.
from the category list below:
- for Call Center Customer Service
- or building a more efficient and productive call
- for maximizing Call Center Telesales performance
- or more effective Call center management
- for Internet marketing ebusiness call centers
- for customer and B2B marketing centers
understanding CT for call center professionals