|  TITLE:
Understanding Computer Telephony;
How To Voice Enable Databases From PCs to Lans to
Mainframes by Carlton Carden
Finally!
A book that explains Computer Telephony technology
in simple terms. New value added resellers (VARs)
and CT veterans will gain a better understanding of
the way CT works and when and how to use it. From
basic phone connections to speaking and faxing on-line
data, various CT technologies are described through
a sample interactive voice/fax response application.
Recent market studies indicate that 58% of US businesses
will invest in CT solutions by 1997! Understanding
Computer Telephony introduces VARs and system integrators
to this exploding CT market and uncovers profitable
opportunities. The market opportunities and technologies
are reviewed in five easily referenced sections: 1.
Market Opportunities: CT integration with current
solutions, new applications development, and vertical
market leverage 2.Telephone Connections: Analog, T-1,
E-1, and ISDN 3. Caller Input: Caller ID, touch-tone,
dial pulse detection, and speech recognition 4. CT
Output: Digitized and synthesized speech, fax processing,
call transfer, and out-dialing 5. Data Access: IBM
mainframe and midrange, RS-232, LAN Xbase, and SQL/ODBC.
PURCHASE
AT AMAZON
 TITLE:
The UnPBX - The Complete Guide to The New Breed of Communications
Servers by Edwin Margulies (Editor)
There
is an UnPBX in your future, and this book tells how
it can start saving you money and time now. You may
buy one as a business phone system. Or you may buy
one as an ACD - automatic call distributor. Or you
may buy it to handle your intra-company and Internet
e-mails. Or you may use it to run your very own www.YourCompany.com
Web site. Or you may buy it to handle your inbound
and outbound faxes. Or you may buy it to automate
your customers requests for information - like their
bank balances, order status, appointment schedule.
Or you may buy it to allow your people to "see" their
e-mails, voice mails and faxes on a single screen
on their desk. Or, you may use it to send your voice
and fax calls over the Internet or your private data
network. Or, you may use it for all or some of the
above. An UnPBX is a remarkable device. It will revolutionize
the way we handle all forms of office communications.
All forms.
PURCHASE
AT AMAZON.COM
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