eGain - PROFILE - Integrated contact center management software. Scalable platform with multi-channel/multi-site management and CTI integration. In-house or hosted deployment. 24 of the 50 largest global companies rely on eGain for multichannel customer interaction call centers.

emailtopia email response management Intelligent, server-based application integrates with standard email clients to route, track and archive "corporate asset" inbound messages. Customizable rules, complete history and a powerful reporting engine for improved call center CRM.

Centerforce eBusiness Contact Center Software: Provider of Ecommerce and Contact Center workforce management solutions. ASP-driven applications improve workflow, reduce labor costs and enhance service in support of eCommerce, customer relationship management or any enterprise staff demand activity.

Talisma eBusiness software solutions that integrate all communication channels: Call Centers CTI software solution with website self help, email, forms, chat, VolP, fax, phone, wireless, and face-to-face meetings. Improve service and marketing while leveraging data across your enterprise.

Safe Harbor - A full-service American eBusiness solution: professional contact center consultants for a predictable monthly fee, not just a website or management software tool. Save significantly on start-up costs, reduce risks, and speed your time-to-market with proven ROI service.

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