eBusiness

eGain - PROFILE - Integrated contact center management software. Scalable platform with multi-channel/multi-site management and CTI integration. In-house or hosted deployment. 24 of the 50 largest global companies rely on eGain for multichannel customer interaction call centers.

emailtopia email response management - Intelligent, server-based application integrates with standard email clients to route, track and archive "corporate asset" inbound messages. Customizable rules, complete history and a powerful reporting engine for improved call center CRM.

Centerforce - eBusiness Contact Center Software: Provider of Ecommerce and Contact Center workforce management solutions. ASP-driven applications improve workflow, reduce labor costs and enhance service in support of eCommerce, customer relationship management or any enterprise staff demand activity.

Talisma - eBusiness software solutions that integrate all communication channels: Call Centers CTI software solution with website self help, email, forms, chat, VolP, fax, phone, wireless, and face-to-face meetings. Improve service and marketing while leveraging data across your enterprise.

Safe Harbor - A full-service American eBusiness solution: professional contact center consultants for a predictable monthly fee, not just a website or management software tool. Save significantly on start-up costs, reduce risks, and speed your time-to-market with proven ROI service.