Call Center Webinars

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Feb Event Producer
7 Roundtable: Customer Analytics - Experts weigh in - latest trends in systems, reporting, adoption and ROI CRMXchange.com
21 Elevating the Customer Experience through Advanced Reporting and Interaction Analytics
CRMXchange.com
23 Call Recording and the Law
CRMXchange.com
28 Top 9 Best Practices to Optimize and Simplify in Your Contact Center
CRMXchange.com
Mar Event Producer
1 Contact Center Metrics, Contact Center Planning, and How Our Metrics Make Us Do Silly Things CRMXchange.com