Call Center Webinars

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ICMI


Feb Event Producer
11 Personalized IVR - Turning Customer Information into Intelligence CRMXchange.com
16 Participate in this informative webinar to demystify the ongoing exchange between your company and its customers and learn how you can tap into these interactions to create a huge opportunity to optimize operations, differentiate through exemplary service, and grow your business. CRMXchange.com
18 The Value of Improving your Strategic Planning Process CRMXchange.com
23 Roundtable Debate - Recent Advances in Analytics: How They Are Impacting the Customer Experience CRMXchange.com
25 Learn How Global Payments Provider Elavon Identifies and Retains At-Risk Customers Using Speech Analytics CRMXchange.com