Management Reporting

Higher Ground - PROFILE -
is a premier software developer of recording, data integration and management reporting tools. Higher Ground applications are used by call centers as well as by public safety, financial healthcare, government and many other industries.

Technology for Business, Corp., - www.tfbc.com. Our website provides summary information about the entire range of TFB software products, solutions, and services.

DialResults - Multimedia software for call centers with skills based routing, IVR, PBX integration, voice/data transfer, remote agents, expandable to hundreds of phone agents.

Netlert Communications - CRM software reporting package for Avaya (Lucent) Definity ACD. Real-time and historical reporting, Offers a wide array of customized contact centers management applications.

Help IT Systems - helpIT systems sole focus is Data Quality - from batch data cleansing and deduplication software, to software components which integrate into existing applications.