CTI:

Interactive Softworks -
Interactive Softworks makes award-winning software that delivers inbound/outbound calling, IVR, scripting, reporting and more. Open architecture allows customization and integration with existing systems for scalability.

DialResults -
CTI - VoIP, web based multichannel, FTC compliant Contact Center Suite: CTI Multimedia software integration for call centers. Predictive dialers, Voice recognition, PBX Integration, skill based routing, call blending, and web chat. Leasing programs available.

DOW Networks - Integrated call center and VoIP: predictive dialing; monitoring; recording; scripting; Asterisk PBX; ACD; IVR; toll free numbers from 85 countries and international call termination.

Technology for Business, Corp. - www.tfbc.com. Our website provides summary information about the entire range of TFB software products and services.

Mitel Networks 6100 Modular suite of web based multimedia applications for inbound-outbound contact center management. Supported across a centralized, multi-site, IP or TDM environment.

Microautomation Inc. - designs and implements CTI based communication solution. Contact management, computer telephony integration, and IVR.

Alliance Systems, Inc. - Contact Center software, customized solution designed by knowledgeable sales personnel and engineers. Designs, builds and tests CTI platforms of any size, including large industrial systems.

Visual Electronics, Ltd. - founded in 1978, provides a visual communications solution. Digital-Fax displays important messages and real time data to improve efficiency 30-40%. Call 1.800.622.9893 Ext.4404

Computerwork IT Job Board - helping corporate recruiters and HR fill their computer professional needs.

KCG Consulting, Inc. is a full service independent CRM consulting firm for call center and customer service. KCG builds, fixes, analyzes and improves contact centers and customer service delivery models.

Interactive Quality Services, Inc. - patented StressTest methodology uses test calls to verify and measure response times, and capture other critical data under 'real world' conditions.

Amcom provides CTI- PC attendant console and database systems. Specialty markets include healthcare, government/ military, hospitality and Fortune 500 contact centers.

Wygant Scientific Inc. - offers computer "PC" telephony integration, phone digital voice recording, and IVR technology for contact centers.

Avaya Multimedia telephony systems and software for business enterprises and government agencies. Converged voice and data, CRM, messaging, multi-service networking and structured cabling.

Aspect - CIM software technology for more than 1,100 businesses worldwide, enabling companies to effectively manage customer interactions via voice, fax, email and the Web.

Cisco Systems worldwide provider for Internet networking to connect people, computing devices and networks, allowing information access or transfer without regard to time, place or type of computer system.

Epiphany provides CRM telephony applications for over 300 companies in retail, financial services, communications, technology, and travel industries, including over 20 percent of the Fortune 100.

Genesys Telecommunications Lab - an independent wholly owned subsidiary of Alcatel, provider of CTI universal queue telecom solutions for complete customer relationship management.

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