Outsourcers: Outbound / Inbound
The decision to outsource marketing and CRM centers involves transferring management control to a supplier with a considerable degree of two-way information exchange, co-ordination, and trust. The top service vendors below are well established national companies.

National - US

Ameridial -

Founded in 1987, Ameridial is a single source contact service bureau offering complete outsourced Inbound and Outbound call-handling, blended with web-based services including live web-chat and email management. Specializing in Healthcare, Direct Response Sales and Customer Care, Ameridial staffs more than 900 professional agents in eight automated call centers located in Ohio and North Carolina.   We offer clients experienced management, flexible solutions and a responsive partnership.

eti Sales Support -

B2B Customer Acquisition and Retention. Increase outbound sales and profits. Business Developers provide qualified leads so you sell more in less time. Customized solutions for long or short term projects. North America, South America, Europe. 1.800.466.4384

Miratel - -
Miratel is a customer-centric outbound/inbound call center, eCommerce business solutions & mail house based in North America. We deliver clients superior service & support in a results driven environment with strong corporate responsibility standards.

Edge Teleservices, Inc. -

Edge Teleservices is a quality outsourcer outbound B2B solutions in sales, lead generation, lead qualification and appointment setting. Industries served include telecom, publishing, non-profit, college and others. From our top management down to the agent level, our 18 years of experience have created a company that is streamlined and agile.

The Connection® -

The Connection® is an award-winning, US-based live operator inbound and outbound call center and service agency. For over 25 years, we have helped leading national corporations outsource their customer service and sales calls.

Advanced Marketing Solutions -
Since 1996, AMS has been providing personalized inbound/outbound and fulfillment services for North American clients with high value products.

Click here to search this section to locate a firm with experience with YOUR product or service.

- QCSS - Call Center & Telemarketing Services, Quality Customer Support & Sales for "Business to Consumer" and "B2B".

Specialty Answering Service is a top US based inbound call center and customer service center for businesses looking for remote receptionist services, inbound order taking, voicemail, and telephone answering services.

ORION Marketing Group, Inc. - Voice and web chat. B2B and B2C lead generation, Hispanic marketing and web services. mikes@orionmkt.com

VXI - multicultural centers in 25 languages: Mandarin, Cantonese, Vietnamese, Korean, and Spanish. Centers in the US, China, and Philippines.

Ventana Bilingual - English-Spanish DRTV, catalog orders, reservations, surveys, Help Desk Offshore and US call centers.

Pronto Connections, Inc. - mid-size order processing, lead generation and customer support. Experienced English-Spanish team. 800-321-3601

TigerTel Communications Inc. - provides global excellence and technical innovation through interactive communication solutions, inbound- outbound services, phone answering and CRM.

24-7 INtouch - 30+ years experience in inbound services, order taking, support, and web chat. Capitalize on all your calls and enhance CRM. 800-530-1121

Inktel Direct - Outsourcing for all or part of your direct marketing. Expertise in BPM, including contact center operations and data management.

INSO - We won the BEST PERFORMANCE AWARD last year. We work on a performance basis. YOU PAY US ONLY IF WE PERFORM. NO-RISK GUARANTEE! We provide 24X7 Phone, E-mail & Chat support. 626 531 6080.

Talk2Rep Customer Interaction Management - flat rate prices with reps skilled in appointment setting, telesales, order taking and customer care. 866-856-2737

TelemarketingConsultant.com - Professional telemarketing solutions. Sales, lead generation, appointment setting, marketing research and customer care.

CustomerLink - Professional sales and service. Expertise includes energy and medical, industrial, commercial, and residential customers.

Telesales Services - Free referral-consultation for choosing the right center for your telemarketing. Represent over 100 prescreened centers.

Visual Electronics, Ltd. - visual communication solutions since 1978. Monitor displays real-time data to up efficiency 30-40%. 800-622-9893 Ext.4404.

Cleave Global - Indian Call Center-BPO - 24x7 Customer Care-Telemarketing-Collection calls. Cost Effective Solutions. Sunil Kumar +1-646-502-5272

Custom Telemarketing Services - Outbound B2B projects since 1987, primarily for smaller companies. Call 800-379-2121.

Americall - Outsource for 65 years. 24/7 service reps for all your customer inquiries about orders, shipping, billing, product information, and more.

Clienting Group - Since 1986, Direct Marketing and Contact Center strategic development, operational and consulting to important companies in the region.

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