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Categories:

Outsourcing

Inbound / Outbound, B2B, Interactive CRM , International Centers, Multilingual, Web Servicing

Software Technologies

CRM, Customer Service,
Help Desk,
Reporting,
Telesales, eBusiness

International Centers

Asia, Australia, Canada,
Europe / UK,
India, Other

Resources

Benchmarking, Books, Publications, Legislation, Associations, Newsletters, Research, Seminars

Education

Conferences, Case Studies, Seminars, Webinars, White Papers Press Releases,

Services

Consultants, Employment, Financial, Lists, Office, Quality, Site Selection, Training

Computer Telephony (CTI)

CTI, Dialers, IVR/ VRU Voice, Multimedia, PBX, ACD, VoIP/ ASP

About Us

About Us, Get Listed, How to use TelePlaza, Newsletter, What's New...

International Call Center Events

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