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Outsourcing Call Centers
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1. ICMI  Company Profile
The ICMI Site Certification Program is a comprehensive management approach that employs a mix of specialized tools, cross-industry best practices, assessments, and proven systems that deliver sustained contact center efficiency and effectiveness.

2. Advanced Marketing Solutions  Company Profile
Advanced Marketing Solutions understands that your customers and prospects deserve and expect white glove treatment - this is how brand loyalty is achieved. We offer US-based Contact Center Outsourcing including Inbound/Outbound Communications and Issue Resolution and Personalized Outreach for Event Invitation and Sales Lead Qualification. Services may be provided on a campaign or scalable/ongoing basis.

3. USAN  Company Profile
USAN is an award-winning contact center software suite that provides automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry’s best value, USAN gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.

4. The Connection  Company Profile
The Connection Consultants leverage over 150 years of combined industry experience to evaluate and analyze your call center operations to optimize operational performance while delivering gold standard customer experience.

5. InSO International Call Center  Company Profile
We are headquartered in Los Angeles with our call center in India. We serve clients across a spectrum of industries through accurate insight, and demonstrated abilities. We provide results-driven call center services for numerous companies nationwide. We specialize in order taking, sales, telemarketing, CS, tech support, collections, answering, etc. and we have specific results to prove our chosen niche: increasing your sales & retaining your customer base. You pay us ONLY if we perform. We make this claim since we are confident of our skills. Call us at 626 531 6080 to get a free qu

6. Allus
Allus Global BPO Center is the leading company in Latin America in providing BPO solutions. We provide services of high value and quality to a wide range of industries while becoming an extension of the client’s company.

Much has been done to connect with consumers when and where, and using the devices and media they prefer. It’s time to empower employees, managers and executives with the flexibility and freedom to use mobile devices and connected technologies to relate to their enterprise anytime, anywhere, too.

8. FusionBPO
Fusion offers a tailored, flexible solution to your multilingual call center needs, whether that is for a one-off marketing campaign or a fully outsourced customer service facility.

9. FurstPerson
Who's answering your staffing challenges? Furstperson builds customized staffing solutions for inbound and outbound call centers. You'll benefit from our screening process which selects the top applicants. We will also provide customer service training. Both project and direct placement available.

10. Centris Information Services
We value our relationships and take our commitments to heart. We want our partners to be proud of us and want them to talk about us to their friends. We know that mutual respect goes a long way in this world. We know the value of hard work and the satisfaction of a job well done. Centris offers many solutions to fit your needs for call center and technology based campaigns. Some of our solutions include multilingual agents, complex IVR solutions, broadcast messaging, multi-destination routing, and much more. Lets us know your needs and we will work hard to find the best possible solution.

11. Good Leads®
Good Leads provides outsourced business development services for companies that target executive level decision makers in technology-centric markets. Our no risk guarantee allows clients to attain a measurable return on investment by adding qualified leads, appointment setting, event promotion and ongoing branding services to existing sales and marketing plans.

12. TigerTel Communications Inc.
TigerTel provides award-winning, outsourced call center and contact management services North America Wide. By providing 12 call center facilities in communities coast to coast, TigerTel's clients benefit from the efficiencies of dealing with a national organization while supporting a local economy.

13. QCSS Inc
Customer Service, Order Taking, Lead Generation, Appointment Setting, Telesales, Market Research, Telephone Surveys, Email Response and are just a few of the services that we offer.

14. Noetica Ltd.
Noetica delivers SYNTHESYS™, the only Customer Interaction Management (CIM) software combining a SOA (Service Oriented Architecture) unified agent front end with a Business Process Management engine. ? Unify Front End through SOA type software framework ? Streamline multiple Front End processes without programming ? Fix Maximum of Silent Calls yet optimizing agent productivity ? Gather field service requests from clients and dispatch them to field staff – all via one seamless system.

15. Jens Moeller Consulting Ltd.
Jens Moeller has deep experience with both contracting sides of Outsourcing projects in the Call Center / CRM arena: On the one hand, he supports Outsourcing Bureaus to shape their Positioning, Go-To-Market Strategy, Service Level Agreements (SLAs), negotiations and Marketing & Sales activities. On the other hand Jens supports those who want to outsource business processes to achieve their business goals – from process and KPI definition (Balanced Scorecard) through negotiation issues to setting up Service Agreements and SLAs. Based in London, Jens works globally.

16. Verint Systems, Inc.
Verint is a global leader in Actionable Intelligence solutions and value-added services that help organizations worldwide improve enterprise performance and make the world a safer place.