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Publishing- Catalog Call Centers
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1. SafeSoft Solutions  Company Profile
We host inbound and outbound solutions with a high ROI VoIP predictive dialer. System enhances productivity for call centers of all sizes. Let us host your software needs to save your company money and reduce time spent on technical issues.

2. Contact Center Pipeline
Contact Center Pipeline is a monthly instructional journal focused on driving success through effective contact center management. Each issue contains informative articles, case studies, best practices, research and coverage of trends that impact the customer experience.

3. EmployeeAnswers
Since 1996 EmployeeAnswers has helped call center professionals worldwide avoid bad hires, save thousands of dollars in training and administrative costs and increase their chances for success. Every candidate, job and workplace has its own personality. The EmployeeAnswers Profile helps identify the applicants that are likely to succeed in your job. Your "Job Match" is created using the duties of the job, your geographical location, your workplace environment, the management style and traits of top performers in the position.

4. Sykes
Our Virtual Contact Center Services are designed for organizations with large customer support operations. Through 100% virtual business processes, innovative technologies and extensive experience, we offer clients a virtual customer contact solution proven to improve customer satisfaction, loyalty and profitability.

5. EmployeeAnswers
conducts Employee Assessments to provide companies with an independent analysis of their management team in a specific call center. Behavioral testing is used to identify the strengths and weaknesses of ALL Supervisors and Managers. This information is then used to create a plan for improving the dynamics of the call center leading to increased productivity, reduced turnover and better communication.

6. ListGIANT
a leading provider of targeted telemarketing lists with a wide array of GIANT databases including 220 million consumer records and 14 million businesses to choose from. You can build your perfect telemarketing list by selecting from hundreds of demographics, run counts and have your data delivered in minutes through our self-service ListGIANT portal anytime,

7. Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.

8. VanillaSoft Inc.
VanillaSoft, a leader in on-demand sales software, makes managing leads, sales calls and inside sales agents hassle free. With autodialing including Skype, lead routing, real time reporting and call recording it is the perfect low cost solution. Free trials are available.

9. Ameridial
-Founded in 1987. 1500+ trained contact agents in centers around the world. 24x7 outbound/inbound/web agent custom programs, plus full direct marketing support. OUTBOUND: sales, lead generation and data collection. INBOUND: DR Sales/up-sell/cross-sell, and customer service specializing in health care, Direct Response Sales, Wireless and Satellite. E-BUSINESS: e-mail management and real-time live web chat. Top 50-Service Bureau since 1992

10. 24-7intouch
24-7 INtouch is your source for outsourced call center services! With over 30 years of experience, 24-7 INtouch is an award-winning leader in call center services and live online customer support solutions. Specializing in inbound call center services, order taking, toll free support, and live web chat, 24-7 INtouch has helped a wide range of clients drive sales, reduce costs, and raise customer service levels. We understand that every contact is an opportunity to grow your business. Call 1-800-530-1121 to learn how you can capitalize on all your calls and enhance your customers’ experience.

11. Vision-X Inc.
VXI contact centers support major B-to-B Customer Care, Acquisition, and Retention campaigns across industries. With offices in the US, China, and the Philippines, VXI has over 2300 seats worldwide and growing strong. Supporting 25 languages, VXI offers flexible solutions to suit your needs in a dedicated environment. VXI features a comprehensive suite of technology, a redundant network, and a track record of performance. VXI can scale thousands of seats, but not at the expense of client satisfaction. Contact Bard Chodera at (213) 637-1300 x6024 or bard.chodera@vxi.com.

12. Lawrence & Schiller TeleServices
L&S TeleServices has created a call center environment where Clients having modest needs operate effortlessly and complex applications simply flourish. But in the end, it’s all about the customer. We select companies who fit within the fabric of what we do, and then completely exceed their expectations. L&S has over two decades of professional call centers experience and as a result, you can expect unparalleled professionalism and service when working with the personnel of Lawrence & Schiller.

13. Motivational Marketing
Founded in 1981, Motivational Marketing, Inc. (MMI) offers proven and reliable outsource Telemarketing Call Center, Consulting and Training Services. MMI specializes in developing and implementing results oriented lead generation, sales, survey, attendance generation and recruiting programs for b to b and b to c companies nationwide. Our state of the art Call Center consists of 110 outbound/inbound stations equiped with internet access, predictive dial technology, digital recording and remote monitoring capabilities. Call us at 800-819-3021 or e-mail Rich Price at rprice@mmius.com.

14. Talk2Rep
is the smart, simple way to connect to your customers. Talk2Rep offers simple flat rate pricing with superior representatives skilled in appointment setting, outbound telesales and surveys to inbound order taking and full service customer care. Why is Talk2Rep better? Talk2Rep was formed by former AT&T call center executives with a significant track record of call center program development. Talk2Rep contacts thousands of people daily with sophisticated call center technology ensuring your customers have a positive interaction every time. Offering world class experience with a down to earth bu

15. TelemarketingConsultant.com
Telemarketing Consultants team of telemarketing professionals offering over 50 years of combined industry experience work with you to custom design an outbound telemarketing or inbound call center services application to your exact specifications. Call 330-825-2407 for additional information and pricing.

16. ListGIANT
ListGIANT- a leading provider of targeted telemarketing lists with a wide array of GIANT databases including 220 million consumer records and 14 million businesses to choose from. You can build your perfect telemarketing list by selecting from hundreds of demographics, run counts and have your data delivered in minutes through our self-service ListGIANT portal anytime, anywhere. Call (800) 383-1381 or visit www.ListGIANT.com to speak to a Telemarketing List Specialist.

17. An-ser Services
provides a full line of inbound communications services to help accomplish your marketing and customer service objectives. We enable you to build a 24 by 7 partnership with your customers and other callers. Green Bay, WI.

18. Direct Marketing Association
Whatever you need to make your business more efficient -- information, education, networking opportunities or political representation -- The DMA can deliver it.

19. Technology Marketing Corporation
was designed for an industry that clearly needs a forum to come together and face new challenges head-on, as a unified force. If you are in any way affected by the global call center outsourcing space, you need to come to this event to learn how to cope with its ever-changing environment. By networking with your peers and industry leaders, you will come away with new business ideas and solutions to the many challenges facing your organization, including: Legislation ... Building inbound business ... International competition.