1. Education
Since 1996 EmployeeAnswers has helped call center professionals worldwide avoid bad hires, save thousands of dollars in training and administrative costs and increase their chances for success. Every candidate, job and workplace has its own personality.
The EmployeeAnswers Profile helps identify the applicants that are likely to succeed in your job. Your "Job Match" is created using the duties of the job, your geographical location, your workplace environment, the management style and traits of top performers in the position.
2. Five9
$300 Predictive Dialer - VoIP - Five9 allows any business, on any budget, to have a world class Predictive Dialer system complete with call blending, IVR, Recording, monitoring, Reporting, CRM, Conferencing, and Chat - for one low monthly fee. And Five9's ultra-reliable, crystal clear VoIP technology means your business will dramatically reduce your monthly telecom and long distance costs. All with no obligation, no heavy up front expenses, and no term commitments required.
3. Performance Marketing Limited
Performance Marketing offer a service for supporting your B2B business development plans.
We specialise in:
* B2B Sales Lead Generation
* Appointment setting
* In most European languages
We offer a pricing structure based on results - After a small test project, you only pay for qualified leads and appointments made.
4. Custom Telemarketing Services
Since 1987, Custom Telemarketing Services has been focused on outbound Business-to-Business (B2B) projects, primarily for smaller companies. As the owners of a small business, we know our goal is clear: Help our clients get and keep their clients. Call: 1-800-379-2121.
5. TeleDevelopment Services, Inc.
Founded in 1991, TeleDevelopment Services supports hundreds of contact centers with over 50 years of collected experience with consulting, training, offshore and management recruiting services globally. Contact TDS to learn how we can assist you in improving the quality of your contact center while increasing your productivity and profitability. We have offices in the US and in the Philippines. Contact TeleDevelopment Services at 330-659-4441 to learn more.
6. Eden Corporation
Eden Help Desk is fully Internet-enabled for both internal and external call centers & IT Help desks. Open/close tickets through a browser or palm-held device. Speed turn-around time. End users access via web, ticket progress tracking, submit a request, or view a service bulletins.
80,000 entry KnowledgeBase for tech and end-user quick resolution. Integrated inventory mgt & polling, software defect tracking & IT project management.
Comprehensive ticket tracking, extensive reporting and the ability to perform statistical analysis of call patterns among many other features.
7. FacetCorp
FacetPhone is an IP-PBX that completely integrates the company phone system with the user’s desktop computer. FacetPhone will produce immediate benefits through better customer service, higher productivity, and lower administrative costs. FacetPhone includes voice mail with unified messaging, presence management, auto-attendant, ACD, CTI, enterprise IM, and branch office support, all built on a robust UNIX/Linux engine.
8. USA Digital Comm Inc 
USA Digital: High Volume Long Distance T1 DS3 - One of the largest US suppliers of call center long distance services -international and domestic plans. Low rate T1- DS3, Dedicated outbound with 6 second minimum, followed by 1-second billing.
9. LeadMaster
- offers the ultimate closed loop CRM solution. By streamlining the contact center and connecting it directly with sales and marketing, LeadMaster maximizes both results and revenue. Collect valuable data from every touch point – telemarketing, websites, direct marketing, trade shows and more – in a centralized online database accessible instantly from any web browser. Track leads to promote timely follow-up, feedback and accountability. Measure ROI of every dollar spent to pinpoint the most successful campaigns.
10. M. E. R. - McDaniel Executive Recruiters
We provide services to in-house call centers and competitive companies in the outsource call center, call center equipment and CRM industries. Through our network of call center professional associates, M.E.R. offers the following services to its call center clients:
Identification and selection of merger and acquisition companies
Business development
Outsourcing partnerships
Distribution channels
Marketing strategies
Customer service and operations consulting
Vendor identification and selection
Development of research studies directed towards the call center industry
11. General
- Call Center Conference - Complete coverage of call center environments and technologies
12. Alexander Communications
During this special week, your organization can:
1. Boost morale, motivation and teamwork.
2. Reward frontline reps.
3. Raise companywide awareness of the importance of customer service.
4. Thank other departments for their support.
5. Let customers know about your commitment to customer satisfaction.
The Customer Service Group makes it easy to plan your celebration with how-to information, tips and checklists; the highest-quality support materials; and inspiration from hundreds of managers sharing their celebration successes. Let’s get started…
13. Advanced Marketing Solutions 
AMS is a North American contact center which is uniquely focused on supporting clients with high value products and services. Advanced Marketing Solutions provides inbound response management for prospects and customers, personalized outreach and literature fulfillment for clients with individual sales of $10,000 - $100,000. AMS offers scalable and cost-effective services to maximize your profit impact and brand development from marketing programs.
14. Cleave Global e-Services Ltd.
Excels at 24x7 Customer Care, Telemarketing, Telephone Surveys, Receivables Management, Data Processing and other select Back Office services. Expertise includes multi-channel customer interactions both inbound and outbound on the products and services represented. Contact Sunil Kumar for a price quote. +1-646-502-5272
15. DOW Networks
DOW Networks provides integrated call center and VoIP solutions with features and functionality to meet the needs of inbound, outbound and blended operations. Our hosted and premises-based solutions are affordable and scalable. We offer predictive and other dialing modes; agent / call monitoring and recording; scripting; workforce adherence; standard and custom reports; Asterisk IP PBX with ACD, IVR and other advanced call handling features. We deliver toll free and local numbers. We serve call centers, worldwide, from offices in the US, Caribbean, Latin America and South Africa.
16. Grindstone Inc.
Grindstone, Inc. is a telecommuting B2B telemarketing firm specializing in Sales, Appointment Setting, and Lead Generation. We look for highly qualified, dependable, mature, and experienced applicants with at least 3 years of successful telemarketing experience in B2B Sales and/or Appointment Setting. If you meet these qualifications please register at www.grindstone.com and contact Karen Wilson. Please attach resume to your e-mail. Contact information is as follows:
Karen Wilson
Director of Recruiting
Grindstone, Inc.
kwilson@grindstone.com
888-724-7463 x 87
URL: www.grindstone.com
|
Other Call Center Industries
