1. eGain Communications 
eGain is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for over a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centers into multichannel customer interaction hubs, and to extend their service-based competitive advantage.
http://www.egain.com
2. Innovative Call Center Consulting, Inc.
Innovative Call Center Consulting, Inc.
Full spectrum of services including: Sales/Customer Service Training, Scripting for Inbound/Outbound programs; mystery shopping, and selection process of outsourcing partners. Track record directing and monitoring high volume informerical and radio calls and increasing revenue by effectively managing and closing calls.
|
Travel- Airline Call Centers
