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1. BenchmarkPortal
Whether you're looking to benchmark your center's performance against your competitor's, improve agent and customer satisfaction levels, or increase operational efficiency and effectiveness, you've found THE SOURCE.

2. Business By Phone
Here's your one-stop resource for telesales, telemarketing, telephone prospecting, and telephone sales resources to help you get more business using the phone. Whether you use the phone to just cold call and set appointments, or completely sell and service customers by phone, Art Sobczak, President of Business By Phone Inc. shows you how through his many books, tapes, special reports, customized and public seminars and workshops, and his TELEPHONE SELLING REPORT sales tips newsletter.

3. HigherGround, Inc
HigherGround, Inc. is a software developer of call recording, data integration and reporting tools with solutions designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability. The company’s call recording, monitoring and reporting capabilities empower clients with knowledge and insight to monitor and verify phone and data transactions, improve agent performance, optimize communications resources and provide a comprehensive view of the contact center’s performance.

4. Talk2Rep
- is the smart, simple way to connect to your customers. Talk2Rep offers simple flat rate pricing with superior representatives skilled in appointment setting, outbound telesales and surveys to inbound order taking and full service customer care. Why is Talk2Rep better? Talk2Rep was formed by former AT&T call center executives with a significant track record of call center program development. Talk2Rep contacts thousands of people daily with sophisticated call center technology ensuring your customers have a positive interaction every time. Offering world class experience with a down to earth