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1. Talk2Rep
- is the outsource solution for businesses seeking high quality representation for every customer touch point. From Outbound Telesales and Inbound Customer Care, to E-commerce applications such as live web chat and email management…Talk2Rep links sophisticated contact center technology and live representatives to your business ensuring your customers have a positive experience every time. Talk2Rep's US call center operations based in Florida, Virtual agent pool, and international operations in Asia, provides clients superior options for campaign management

2. HigherGround, Inc
HigherGround, Inc. is a software developer of call recording, data integration and reporting tools with solutions designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability. The company’s call recording, monitoring and reporting capabilities empower clients with knowledge and insight to monitor and verify phone and data transactions, improve agent performance, optimize communications resources and provide a comprehensive view of the contact center’s performance.