1. AMCAT
Improve efficiency with Amcat high ROI, IP enabled predictive dialing: Multiple Dialer Modes, documentation, configurable area codes. DNC List applied to individual or multiple outbound campaigns. 24/7 call center support - www.amcat.com
2. ChaseData Corp.
ChaseData Corporation is a leading supplier of predictive dialing software/hardware solutions. Chase Data's goal is to deliver a new level of service and support for our line of predictive dialing and auto-dialer products.
The PowerStation Predictive Dialing System
has out of the box solutions for a multitude of industries ranging from Financial Products to the Travel and Tourism industry.
3. M. E. R. - McDaniel Executive Recruiters
The success of M.E.R. Inc. is based on our focus - we are dedicated recruiters of the call center industry and our clients represent all major industries. We specialize in placement from middle management to the highest senior executive on the team. While our talents are focused on these functional disciplines, our experience covers a broad spectrum of all industry areas within the Direct Marketing, Call Center (Customer Care and Collections), BPO and CRM/E-CRM industries.
4. Collaboration Technologies
with the Realise Predictive Dialer is well known
for our experience in providing advanced outbound call center software that
greatly increases performance and productivity. We have installed systems in
call centers from 10 seats to 1200 seats around the world. Please call us at 1-800-367-3709.
5. TouchStar Software
TouchStar is a world class communications solutions provider of call center systems, hosted call center systems, predictive dialer, IP PBX phone systems; telecom services, automated voice messaging systems, and many other products and services. Businesses are now converting their stand alone voice technology to contact solutions that combine voice, data, and business process applications. Unified communications solutions empower all businesses to improve their customer's experience, increase productivity, and reduce technology and telecommunications costs - TouchStar can help.
6. U.S.Infotel
Will Generate more leads or contact more people utilizing our predictive CTI dialer engine. Our Software systems include Automatic Call Distribution, VoIP, Interactive Voice Response, and a full range of call center management tools including digital voice recording, agent scripting, callback schedulers, and real time reporting. Advanced options for web agents include advanced scripting and remote agent capabilities. We have over 200 call centers nationwide using this advanced system.
7. EmployeeAnswers
ROI conducts Employee Assessments to provide companies with an independent analysis of their management team in a specific call center. Behavioral testing is used to identify the strengths and weaknesses of ALL Supervisors and Managers. This information is then used to create a plan for improving the dynamics of the call center leading to increased productivity, reduced turnover and better communication.
8. Stratasoft, Inc.
Award winning, industry leading predictive, preview and progressive dialers with all the essential functionality required by today's most demanding call centers.
9. Centric
CentricDialer Features:
•Takes account of all campaign and dialling parameters
•True automatic pacing to match changes in campaign conditions
•Any kind of campaign; any kind of data
•No practical limit on campaigns and agents
•Meets strictest code/ regulations for dialers
CentricDialer Dialling Options:
•Predictive: Same as progressive except that system can dial multiple numbers in order to reduce wait times between calls.
•Progressive: System dials one number as soon as agent is free.
•Preview: Customer screen is popped; when agent is ready, asks system to dial.
10. Five9
$300 Predictive Dialer - VoIP - Five9 allows any business, on any budget, to have a world class Predictive Dialer system complete with call blending, IVR, Recording, monitoring, Reporting, CRM, Conferencing, and Chat - for one low monthly fee. And Five9's ultra-reliable, crystal clear VoIP technology means your business will dramatically reduce your monthly telecom and long distance costs. All with no obligation, no heavy up front expenses, and no term commitments required.
11. USA Digital Comm Inc
USA Digital: High Volume Long Distance T1 DS3 - One of the largest US suppliers of call center long distance services -international and domestic plans. Low rate T1- DS3, Dedicated outbound with 6 second minimum, followed by 1-second billing.
12. Clienting Group S.A
Services We operate local, regional, near shore and offshore Contact Center services for Customer Services, Helpdesk, Telesales, Lead generation, Collections and Fundraising programs. We design and manage tailored and measurable projects based on three fundamental bases: Processes, Human Resources and Technological Infrastructure. In Argentina we operates more than 500 workstations.
13. HigherGround, Inc
HigherGround, Inc. is a software developer of call recording, data integration and reporting tools with solutions designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability. The company’s call recording, monitoring and reporting capabilities empower clients with knowledge and insight to monitor and verify phone and data transactions, improve agent performance, optimize communications resources and provide a comprehensive view of the contact center’s performance
14. Customers First
U.S. owned, New York City based call center currently operates a 500 seat state of the art facility in India. We will implement or joint venture with your call center, so you can increase your client base by decreasing your client cost per hour. We typically charge $11.00 per hour, all inclusive, for call center applications, while BPO and data entry are competitively priced on a per project basis. Excellent references are available.
15. Cleave Global e-Services Ltd.
Excels at 24x7 Customer Care, Telemarketing, Telephone Surveys, Receivables Management, Data Processing and other select Back Office services. Expertise includes multi-channel customer interactions both inbound and outbound on the products and services represented. Contact Sunil Kumar for a price quote. +1-646-502-5272
16. Digital Voice Systems Inc.
DVS provides highly scalable communications software with PBX, ACD w/multimedia queuing, IVR, Quality Monitoring, Screen Pop, Unified messaging, Fax, Workforce Management, Outbound Dialer applications all running on a single Windows based platform! Customer Interaction Center from Interactive Intelligence is a true all-in-one solution with VoIP or TDM technology, SIP, CTI, Soft Phone Option, and disaster recovery. Increase efficiency with easy recording, skills-based routing, speech recognition, web chat, web callback, presence management, remote agents, auto attendant, hosted solutions.
17. DialResults VoIP CTI Predictive Dialer & PBX 's
If your contact center operation is four seats or 250+ seats, our IP enabled predictive dialer system scales easily with minimal cost or upgrades to adapt to your company's growth requirements. Thanks to careful design of open client/server architecture, the DialResults® predictive dialer system uses industry standard components that are easily available and affordable. Maintenance costs and technical expertise expenses are minimized, as a large, competitive supply of equipment and software vendors are readily available.
18. Amcat Germany
Amcat Deutsch Call Centers Software und Predictive Dialer / PROFILE
Blended call center inbound outbound software solution mit ACD, IVR, VoIP, CTI, Predictive Dialing, web options, und advanced management tools. www.amcat.de
19. Ventana Call Centers
Outsourcing services, Inbound and outbound. Excellent bilingual English/Spanish and 20 other languages. Inbound Technical support L1, L2 and catalog orders, answering emails, reservations, surveys,Outbound product sales, fund raising and collections. 7x24x365. 4 Offshore centers. Visit www.ventanacallcenters.com
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