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Call Center Outsourcing - Interactive Voice Response
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1. ORION Marketing Group, Inc.
ORION Marketing Group is a leading provider of inbound, outbound and live web chat services. We have successfully completed hundreds of client engagements in the Financial, Pharmaceutical, Internet, and Telecommunications industries. We offer a web-based CRM platform (.NET) that integrates easily into existing chat and web servicing platforms. Our hosted CRM platform integrates existing marketing channels creating a true multi-channel service and sales environment. The client portal assures program visibility in real-time. We understand that our success depends on the success of our clients.

2. Multienlace
Contact Center solutions provider specializing in the US Hispanic Market. Enabling companies to have a higher return on investment in customer care and customer acquisition. Our bilingual and bicultural personnel knows that it takes more than a Spanish version of the English content to be successful in the US Hispanic Market. With over 6000 agents, Multienlace has led the Colombian Call Center market for 10 years with unparalleled stability and reliability. Multienlace is a subsidiary of Grupo Bancolombia, the largest bank of Colombia (NYSE: CIB). Contact us 866-554-1003.

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