- B2B:
B2B center lead generation, telemarketing, B2B customer
service contact, technical support, telemarketing
and other services.
-
Interactive: center interactive outsourcing:
IVR, commercial production, speech recognition,
audio text, cross selling/ upselling, and other
forms of interactive customer services.
- Multilingual:
bilingual and multilingual customer service management
and telesales services.
-
Web
servicing: outsource web based service centers
including email response and live web chat.
- International
Offshore: multilingual centers, global partners
for customer service and telemarketing centers.
Outsourcing Directory for offshore centers.
National Contact Centers:
- Northeast
- Connecticut, Delaware, Maine, Massachusetts,
New Jersey, New York, Rhode Island, and Vermont.
- Northwest
- Northwest states: Alaska, Hawaii, Idaho,
Montana, Oregon, Wyoming, and Washington centers.
- East
- Indiana, Kentucky, Maryland, Michigan, Ohio, Pennsylvania,
Virginia, Washington DC., and West Virginia.
- Southwest
- Arizona, California, Colorado, Nevada, New
Mexico, Texas, and Utah centers.
- Southeast
- Alabama, Arkansas, Florida, Georgia, Louisiana,
Mississippi, North Carolina, South Carolina, and
Tennessee.
- Midwest
- Illinois, Iowa, Kansas, Minnesota, Missouri,
Nebraska, North and South Dakota, Oklahoma, and
Wisconsin centers.
NEW
- Industry directory by application.
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Outsourcers
