Centris Information Services has been in business since 1988, and call center solutions are what we do best. Our highly trained multilingual staff is working for you 24x7, 365 days a year. We value our relationships and take our commitments to heart. We want our partners to be proud of us and want them to talk about us to their friends. We know that mutual respect goes a long way in this world. We know the value of hard work and the satisfaction of a job well done. Centris offers many solutions to fit your needs for call center and technology based campaigns. Some of our solutions include multilingual agents, complex IVR solutions, broadcast messaging, multi-destination routing, and much more. Lets us know your needs and we will work hard to find the best possible solution.

Centris Interpreter Service is “On Demand!” – subscribers have access to an interpreter when they need one. The service doesn’t have to be scheduled in advance and it’s available twenty-four hours a day, 365 days per year. Centris customers initially set up an account online and then use the service by simply calling a toll-free phone number. A specially trained interpreter will greet the customer in the appropriate language and then establish a three-way call with the requested business or individual.

Centris provides inbound call center services – Voice, Chat, Email, and Custom IVR. We understand that all contact with your customers impacts your success as a business…and we are serious about your success. That is why we take pride in delivering a quality experience to each and every contact. Centris agents are trained according to your way of doing business. We provide inbound call center services using multilingual agents and/or automated services to several vertical industries including telecommunications, hospitality, utilities and collections.

Centris developed the most comprehensive Telco products – Operator Services, Directory Assistance and Customer Services via automation and live agent solutions serving LEC, IXC, hospitality and payphone customers. We’ve built redundancy and reliability into all aspects of our platform and network. Redundant inbound routing options, fault-tolerant systems, best-in-class switching on our Nortel DMS250, and real-time monitoring/reporting testify that you can rest assured that Centris is serving your customers 24x7x365.

Today more than ever, cost effective communication services can make or break a business. Centris Broadcast Messaging services allow you to send audio information to clients, vendors, members and prospects quickly and effortlessly. You can send your information to thousands of locations, instantly and economically. Any small or large business or political campaign is a logical candidate for the service.