Since 1985, Edge Teleservices, Inc has offered quality and dependable telemarketing services to a wide range of satisfied clients. Our flexibility and quick response to clients' changing needs have set us apart in the telemarketing industry. Edge provides a variety of telemarketing programs to a growing number of business, consumer and institutional clients from fully-automated call centers located in the Midwest and on the West Coast.

Edge has developed a highly successful team of trained telecom agents for both outbound and inbound, or blended campaigns. Our agents are extensively trained and continually rated for success. Our expertise in this highly competitive arena includes experience with:

Winback Programs

Retention Programs

Telecom premise equipment sales

Telecom premise equipment lead generation

Direct sales of access lines to businesses and consumers.

Long distance sales

DSL sales

Welcoming returning customers, including upselling

Retaining existing customer bases. Our technology includes:

Full web connectivity

Full TPV transfer capability

Digital recording capability

Teleservices vendors can look alike to Circulation Managers, but they’re not. Results are what make our clients return project after project. Edge’s (formely Trans-Action Teleservices) years of experience in both controlled and paid publishing circulation means you can depend upon us to deliver a quality effort. As a Midwest based U.S. Company we strive to make each and every phone call one you would be happy to receive. We understand tight budgets and deadlines and work with you to deliver results on time and within your budget. We can help you to:

Meet Audit Deadlines

Reach Circulation Requirements

Provide Opportunity to Collect Data on

Editorial Contents

Capture Replacement Names of Qualified Titles

Added Advertising Value

Accelerate Response Time

Capture Fax Numbers

Edge offers complete inbound services to meet program needs for your business. Our system is built around a state-of-the-art ACD system with outstanding reporting capability.

We offer:

24/7/365 Live Operator Coverage

Rapid expansion of inbound lines, per requirements.

Toll free number assignment.

Rapid emergency set up time (48 hours, if needed).

Unlimited scripting capability, including screen pops.

Daily Reporting.

Daily file transfer of orders.

Fulfillment Services

Looking for new business?

Identify your decision makers.

Rate your prospect for readiness to buy

Uncover the "hot signals" that will trigger buying

Position your sales force to come in and close Let Edge create an unending stream of qualified leads for your salesforce!

Edge has significant experience in the following markets:

Telecom (B-B, consumer direct sales, outbound, inbound, blended).

Publishing (controlled and paid circulation efforts, new name and requalifications, BPA audit deadline projects).

Lead Generation (Consumer and B-B, including telecom premise equipment leads, office supply leads, seminars, financial products, tradeshow exhibitors, and many more).

College recruitment (traditional and non traditional students).

Non profit (museums, non profit membership renewals).

Political canvassing (GOTV, Issue calls, Voter ID).