| Product/Service Specific Information |
Small Office Edition Predictive Dialer:
The demands of a small telemarketing operation are every bit as mission critical as the largest multinational call center. The PowerStation Small Business Edition Predictive Dialer is built on the same rugged PowerStation Dialer engine core as all of our solutions. Bullet proof continuous operation with zero percent downtime, scalable up to 48 Agent workstations, a full host of import/export and reporting features make the Small Business Edition the logical choice for any small call center evaluating predictive dialing implementation.
|
Smart Professional Edition Predictive Dialer:
As your company grows you demand a predictive dialing system that can grow with you. The Professional edition Predictive Dialer enhances the call center environment by opening call records, lead databases and allowing direct SQL access to the entire enterprise. PowerStation Professional Predictive Dialer integrates seamlessly with various back office applications via DDE and OLE effectively allowing unheard of interoperability of your leads database with existing applications.
|
Enterprise Edition Predictive Dialing Systems
When your telemarketing operations require global access to your call center's data it is time for PowerStation Enterprise. Imagine the applications you will develop by having access your enterprise data via web browser from any point on the internet. Generation 3 point of sale software for field representatives (fully integrated with popular CRM third party software), remote local call center configurations (using high speed data bandwidth to create specialized call center in specific geographic areas aka remote IP Agent) and a host of integration options are at your finger tips.
|
The Most Powerful Predictive Dialing Algorithm, Reporting and Automated Management Tools
PowerStation: a Single Point of Convergence
What you don't know about your call center can hurt you. That's why with the PowerStation predictive dialer you can achieve total call center clarity. The less you know about what's going on in your call center, the higher the chances are that you're wasting time, losing sales, and lowering profits. As a matter of fact, a lack of detailed Call Center information at your fingertips makes everything harder for everyone-- your employees, your managers, your company.
|
