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Call Center Software
  eBusiness
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1. eGain Communications  Company Profile
eGain is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for over a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centers into multichannel customer interaction hubs, and to extend their service-based competitive advantage. http://www.egain.com

2. DialResults VoIP CTI Predictive Dialer & PBX 's
If your contact center operation is four seats or 250+ seats, our IP enabled predictive dialer system scales easily with minimal cost or upgrades to adapt to your company's growth requirements. Thanks to careful design of open client/server architecture, the DialResults® predictive dialer system uses industry standard components that are easily available and affordable. Maintenance costs and technical expertise expenses are minimized, as a large, competitive supply of equipment and software vendors are readily available.