1. DialResults VoIP CTI Predictive Dialer & PBX 's
By having our VoIP Predictive Dialer utilize main stream technologies, and open platform architectures, DialResults® CTI and contact center software can be customized to fit your company's needs now and in the future. If you have any type of business that uses phone agents as a part of their business solution, DialResults® has a contact center software solution for your business.
2. Data-Tel Info Solutions 
Data-Tel Info Solutions' vision is to be the most cost effective worldwide provider of contact center software and technology solutions. We will continue to provide innovative products and solutions that exceed our customers' expectations by providing excellent customer support and service. Pride and Innovation will continue to be the framework for our success as we accommodate customized solutions within any budget.
3. Stratasoft, Inc.
Industry leading hosted or on-site VoIP, ASP and home/remote agent solutions from Stratasoft. Features include:
Inbound: ACD, IVR, Intelligent routing, SLA performance.
Outbound: Predictive, Preview, Progressive and Automated Dialing.
Full call blending, dynamic branch scripting, dynamic lead builder, quality monitoring, digital voice recording and much much more.
See the difference with a proven quality solution.
4. Five9
Five9's revolutionary IP based Hosted Contact Center makes outbound Predictive Dialing and Inbound Automatic Call Distribution available for rent over the Internet. Five9's Solution combines World Class Predictive Dialing, prioritized Automatic Call Distribution, seamless Inbound and Outbound Call blending, full support for Remote Workstations, real-time Monitoring, Call Cost Accounting, and a Customer Relationship Management tool....all for one low monthly price. No hardware, no phone lines, no hassles. Welcome to the world of the Plug-n-Play Contact Center. Welcome to Five9.
5. Contactual, Inc.
Contactual OnDemand Contact Center allows you to optimize your call and contact center operations while immediately realizing significant cost-savings that continue over time. The only on-demand contact center application that ties together all communication channels, such as phone, email, web chat, and voice mail and provides a variety of standard and custom performance metrics, Contactual solution is a foundation of successful customer interactions. What’s more, Contactual requires no specialized hardware or software, no telecom equipment and no up-front capital expenditures.
6. Centric
Centric is carrier-class, multi-tenant, 'Hosted' all-IP multi-media contact centre solution.
Centric is a network-based service that enables multi-channel contact centres the ability to handle customer communications via Voice, Email, Text and the Web.
Centric’s VoIP access platform include ACD, IVR, CTI and Predictive Dialing.
The Agent Desktop provides access to e-Mail, SMS text handling, and even Video and Web Chat/Collaboration.
The system also has reporting, supervision, administration and management functionality, with interaction history recording for all media.
7. Eastman Technologies
Eastman Technologies is a Licensed and Certified Polycom Video Conferencing as well as Avaya Business Telephone Partner. We also specialize in Network Management and Wireless Communications. Providing the best in class products and services available in the communications industry is our business, and our daily commitment to the customers who entrust us with the most critical part of their business, their video and communications system.
8. Digital Voice Systems Inc.
DVS provides highly scalable communications software with PBX, ACD w/multimedia queuing, IVR, Quality Monitoring, Screen Pop, Unified messaging, Fax, Workforce Management, Outbound Dialer applications all running on a single Windows based platform! Customer Interaction Center from Interactive Intelligence is a true all-in-one solution with VoIP or TDM technology, SIP, CTI, Soft Phone Option, and disaster recovery. Increase efficiency with easy recording, skills-based routing, speech recognition, web chat, web callback, presence management, remote agents, auto attendant, hosted solutions.
9. DOW Networks
DOW Networks provides integrated call center and VoIP solutions with features and functionality to meet the needs of inbound, outbound and blended operations. Our hosted and premises-based solutions are affordable and scalable. We offer predictive and other dialing modes; agent / call monitoring and recording; scripting; workforce adherence; standard and custom reports; Asterisk IP PBX with ACD, IVR and other advanced call handling features. We deliver toll free and local numbers. We serve call centers, worldwide, from offices in the US, Caribbean, Latin America and South Africa.
10. SafeSoft Solutions
We host outbound solutions with a high ROI VoIP predictive dialer. System enhances productivity for call centers of all sizes. Let us host your software needs to save your company money and reduce time spent on technical issues.
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