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Call Center Services
  Training
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1. Phone for Success Corp
-Our on-site training yields long-term results by turning your sales and/or service telephones into profit centers. All training is customized to your company-specific needs. We customize and deliver programs for telephone sales and/or service reps, managers, supervisors, coaches, and field sales reps. Leading training organizations like Dale Carnegie have used Phone for Success to improve their telephone performance “by as much as 50% virtually overnight.” See our website: www.phoneforsuccess.com

2. Front Range Solutions
-is a one day training program designed exclusively for people who use the phone as a sales and marketing tool. This training is the most advanced of its kind. We offer concepts, tactics, and strategies that work under real life calling conditions. Please see our website for testimonials and more information

3. Tefen Ltd.
has extensive experience in the creation and implementation of call center programs. Our clients use our unique operation consulting expertise to support a focused and effective process of designing, establishing, and/or improving their professional call centers. We develop an implementation plan that will show you how to create an exceptional Customer Service function. To find out more, visit www.tefen.com or call us at 1-866-8TEFEN8 to speak to one of our consultants.

4. Business By Phone
Here's your one-stop resource for telesales, telemarketing, telephone prospecting, and telephone sales resources to help you get more business using the phone. Whether you use the phone to just cold call and set appointments, or completely sell and service customers by phone, Art Sobczak, President of Business By Phone Inc. shows you how through his many books, tapes, special reports, customized and public seminars and workshops, and his TELEPHONE SELLING REPORT sales tips newsletter.

5. HigherGround, Inc
HigherGround, Inc. is a software developer of call recording, data integration and reporting tools with solutions designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability. The company’s call recording, monitoring and reporting capabilities empower clients with knowledge and insight to monitor and verify phone and data transactions, improve agent performance, optimize communications resources and provide a comprehensive view of the contact center’s performance.

6. SalesBuzz.com
SalesBuzz.com is an online e-learning telesales training company. Professional phone sales training done online 24/7 with access to live sales training webinars. Order online and start training ASAP.

7. Innovative Call Center Consulting, Inc.
Innovative Call Center Consulting, Inc. Full spectrum of services including: Sales/Customer Service Training, Scripting for Inbound/Outbound programs; mystery shopping, and selection process of outsourcing partners. Track record directing and monitoring high volume informerical and radio calls and increasing revenue by effectively managing and closing calls.

8. Tooty Inc.  
We have a track record of saving and making our customers money! We work with you to set up scripting and specific guidelines for each type of sales opportunity. Blending soft skills such as voice and polite wording with technical information unique to your products and services,insures accuracy, consistency, a higher closure rate and positive resolution to complaints.Training is industry specific and tailored for your company or organization.

9. D Lyons
Company specific customized training and leadership programs designed to build average into star performance, good into excellent. Bring new hires to profitability quickly, reduce turnover and 'burn out' in your stars. On-line or on-site.

10. The Phone Coach
The Phone Coach provides customized phone training to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. Services include customized training programs, call audits, telephone customer service audits and reports, on-site training, personalized coaching, and call scripting.