1. Pronto Connections, Inc.
is Committed to Excellence! Bilingual in English and Spanish, our customers benefit from our dedicated account management team and exceptional operational experience. We provide 24 x 7 x 365 inbound and outbound call center services for mid-size order processing, lead generation, and customer service applications. Call 800-321-3601 for a free estimate.
2. TechTeam Global
Why would 92% of all TechTeam customers recommend us to others?
1. BEST-SHORE APPROACH offers cost-effective options for onshore, nearshore, or offshore outsourcing - 24x7x365.
2. MULTILINGUAL SUPPORT from native-language speakers in over 32 languages & 70 countries.
3. QUALITY FOCUS with an ITIL-based, best practices approach for continuous process improvement.
4. COMPELLING ROI with a 9-12 month return on investment.
5. SINGLE-POINT-OF-CONTACT support consolidates your help desk services.
Learn why we're ranked among the top help desk providers worldwide at http://www.te
3. Pacific ConneXion 
Pacific ConneXion is an offshore outsourcer of both inbound and outbound call center support solutions. Outsourcing with Pacific Connexion is a cost effective alternative to on-shore or near-shore services due to its Philippine-based operations.
4. ORION Marketing Group, Inc.
ORION Marketing Group is a leading provider of inbound, outbound and live web chat services. For over 12 years, we have successfully completed hundreds of client engagements in the Financial, Pharmaceutical, Internet, and Cable/Telecommunications industries. We offer a web-based CRM platform that allows clients greater flexibility and control over their program. Our continued investment in developing a hosted CRM platform creates continued productivity gains for our clients through out the engagement lifecycle. At ORION, we understand that our success depends on the success of our clients.
5. Vision-X Inc.
Vision-X is the leading Multicultural Outsource Call Center with 2300 seats across the US, China, and the Philippines. We speak 25 languages and support it with in-language Recruiting, Training, and Quality Assurance, with extensive experience in Mandarin, Cantonese, Vietnamese, Korean, Tagalog, and Spanish. And over half of our workforce speaks 2 or more languages fluently. VXI also features proprietary database marketing, a comprehensive suite of technology, a redundant network, and a track record of performance. Contact Bard Chodera at (213) 637-1300 x6024 or bard.chodera@vxi.com.
6. Centris Information Services
We value our relationships and take our commitments to heart. We want our partners to be proud of us and want them to talk about us to their friends. We know that mutual respect goes a long way in this world. We know the value of hard work and the satisfaction of a job well done. Centris offers many solutions to fit your needs for call center and technology based campaigns. Some of our outsource solutions include multilingual agents, complex IVR solutions, broadcast messaging, multi-destination routing, and much more. Lets us know your needs and we will work hard to find the best possible solution.
7. Multienlace
Contact Center solutions provider specializing in the US Hispanic Market. Enabling companies to have a higher return on investment in customer care and customer acquisition. Our bilingual and bicultural personnel knows that it takes more than a Spanish version of the English content to be successful in the US Hispanic Market.
With over 6000 agents, Multienlace has led the Colombian Call Center market for 10 years with unparalleled stability and reliability. Multienlace is a subsidiary of Grupo Bancolombia, the largest bank of Colombia (NYSE: CIB). Contact us 866-554-1003.
8. Provitel S.A
Our center is located in Dominican Republic, less than 2 hours away from Florida; our near-shore location gives us access to outstanding bilingual workforce, having very competitive rates; our experience consists in, bilingual Customer service, bilingual help desk, back office, lead generation and technical support. Our Hispanic market knowledge would provide a competitive advantage to target the largest ethnic market in the US. Our low costs and high quality is the perfect match for companies needing to outsource into a nearshore location such as ours.Contact Ramon Rojas, 809.929.9806.
9. eglobalcall
Multilingual, multimodal contact center headquartered in the US and with agents in Asia. We support multiple channel types including voice, email, chat and web monitoring. We feature the latest technologies, customized by our in-house technical staffs to support your business needs. Reliable, accurate and precise communications are critical today to assure your customers’ satisfaction.
10. Ventana Call Centers
Outsourcing services, Inbound and outbound. Excellent bilingual English/Spanish and 20 other languages. Inbound Technical support L1, L2 and catalog orders, answering emails, reservations, surveys,Outbound product sales, fund raising and collections. 7x24x365. 4 Offshore contact centers. Visit www.ventanacallcenters.com or call Jack Hermann at 941-752-6786.
11. OnPoint
-is a leading source for Customer Relationship Management solutions. For more than 15 years, OnPoint’s integrated, multi-channel CRM solutions have helped companies improve customer relationships by providing rewarding and consistent interaction, regardless of the customer’s preferred method of contact. Whether utilizing telephone, fax, live web chat or email, OnPoint can provide solutions that help you build your business – one customer at a time.
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