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Call Center Services
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1. Bencin & Associates, LLC
is the premier executive search firm dedicated to the Call Center industry. We are the world’s first and largest firm with a Call Center focus. Over forty years of corporate, search and consulting experience plus extensive publishing results in a company with true name recognition in the industry. For information please call 440-546-0766.

2. EmployeeAnswers
conducts Employee Assessments to provide companies with an independent analysis of their management team in a specific call center. Behavioral testing is used to identify the strengths and weaknesses of ALL Supervisors and Managers. This information is then used to create a plan for improving the dynamics of the call center leading to increased productivity, reduced turnover and better communication.

3. EmployeeAnswers
Specializing in Behavioral Assessments for the call center industry. If you have Top Performing people in ANY position we will use our Validated Assessment software to help you identify what characteristics make these people Top Performers so you can use the DATA to hire MORE of these Top Performers!

4. eSkill
Our online software has helped thousands of organizations configure the most accurate, valid tests for pre-employment and skills gap assessment. Efficiently, affordably, and with full compliance.

5. HireIQ Solutions Inc.  Company Profile
Their objective is to help companies improve their recruiting processes, hire better performing labor, and facilitate increased collaboration between recruiting teams and their stakeholders.

6. FurstPerson
Who's answering your staffing challenges? Furstperson builds customized staffing solutions for inbound and outbound call centers. You'll benefit from our screening process which selects the top applicants. We will also provide customer service training. Both project and direct placement available.

7. SHL
CEB Global, a leading supplier of pre-employment assessments and employee selection solutions that help employers identify top performers. CEB solutions help streamline and standardize hiring processes and reduce recruiting and training costs.

8. Intelegy Corporation
provides staffing (customer service, telesales, tech support, managers), consulting, and on-site performance management services to corporate call centers in California. Visit our website or call for a brochure with more information.

LOMA offers tools to help you hire and retain contact center employees. Can They Do It? LOMASelect®-REPeValuator is a simulation that assesses critical front-line jobs skills like managing customer relationships, providing accurate information, and managing call time. Will They Last? You can choose candidates with the right skills to do the job, but if they aren’t a good fit for a customer service environment, you can face high turnover, low morale and big expenses. LOMASelect®-Service Index measures a candidate’s preference for working in a customer service environment.

10. is a leading “niche” employment resource for experienced Call Center and Customer Service professionals. boasts the largest collection of QUALITY job openings in the industry and is the ultimate recruitment advertising solution for call center related businesses.

11. Advertise
In addition to being a Job Posting and Resume Searching resource for the call center industry, CCJ also creates hiring and retention practices for call centers.