Purdue University's Center For Customer Driven Management - Our vision is to inspire students and be a center for world class scholarship, teaching, and research. The faculty and staff of our Department are proud to serve the needs of students, business and industry, and science, as we focus our talents and resources to meet the future.

International Customer Service Association is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.

Help Desk Institute introduces a better way to improve staff skills, evaluate techniques and technology, and expand your capacity to deliver excellent service and improve productivity. HDI's Regional Seminar Series is a week of dynamic exchange and education for Help Desk staff, managers, and executives.

We are offering you the industry's most valued public training seminars. You'll also hear top industry professionals' challenging and provocative keynote presentations that may change forever the way you see the industry.

Our Center for Direct Marketing gives you access to a wealth of knowledge on one-to-one consumer communications. And virtually all of our courses are taught by working professionals who practice what they teach.

Strategic Research Institute's purpose is to ease the resource strain on private and public organizations in their quest to rapidly acquire vital knowledge from around the globe. Our mission is to provide relevant and focused strategic information at professionally organized events. We present timely, thoroughly researched, unbiased and accurate information to our delegates in a concise format.

Call Center Learning Solutions is the fastest growing call center training company around. We offer a full line of call center training courses for Agents, Supervisors and Call Center Managers. Read on, and see how our experienced call center professionals can provide real solutions to your real needs.

Call Center Coach's Certification for Managers - Call Center Certification for Managers, LLC offers call center managers an unprecedented opportunity for management development and certification which specifically targets the unique skills and abilities required for success in the ever-growing and changing call center environment.

Digital Consulting Inc. Excellent conferences on Call Center and CRM strategies.

TeleStrategies, Inc. - produces telecommunications industry conferences, seminars and trade shows that focus on emerging technologies, regulatory changes, and new markets.

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