| Cosmocom
Inc.
Founded in 1996 to create a new generation of contact
center CRM technology for a world in which the web
and email are at least as important as the phone,
and businesses want a CRM solution that is not simply
"integrated," but genuinely unified.
Peoplesoft
Inc.
CRM software applications and services for the collaborative
enterprise. The PeopleSoft CRM solution helps call
centers optimize every contact with their customers,
employees, and suppliers to create more loyal, collaborative,
and profitable relationships.
Eon
Communications Corp.
- Designs, develops and markets applications that
help enterprises improve CRM through more effective
customer communications. Integrate and manage calls,
email and web contacts for CRM call centers and general
business applications.
Siebel
Systems Inc.
Provider of eBusiness CRM application software, with
more than 7,000+ international employees who operate
in more than 38 countries and 144 offices around the
world.
Hyperion
Solutions Corp.
Provides business analysis software to understand
and manage situations in real time and bring benefit
to your organization and customers.
Marketswitch
Corp
Real time optimization software for Enterprise Marketing.
TRUE Suite TM products serve marketing groups in diverse
global 2000 firms in industries such as financial
services, telecommunications, customer service call
centers, retail, eCommerce and eServices.
Talisma
CRM software integrates and manages all of your call
center communication channels- Web self help, email,
online forms, chat, VolP, fax, phone, wireless, and
face-to-face meetings. Manage service, marketing,
and sales interactions while leveraging customer data.
Nortel
Networks
Offers global internet and communications services
with capabilities spanning Optical Internet, Wireless
Internet, Local Internet, eBusiness, and Personal
Internet.
Aspect
Communications
CRM management for customer relationship portals-
contact servers. Manage dynamic transactions across
all wired and wireless communication channels.
Pipkins
Inc.
Workforce Management Systems development for more
than a decade. Headquartered in St. Louis, Missouri,
Pipkins provides the modern commercial call center
with advanced sophisticated forecasting and scheduling
software technology.
Mitel
Networks
Next-generation IP telephony applications. Cutting
edge technology advanced communication products in
the areas of speech recognition, wireless mobility,
unified messaging, and CRM customer interaction solutions.
Rivait
Software Systems (RSS)
Streamline and standardize call center management
and CRM services. Software solutions create an advanced
"intelligent branch" of data which allows
service reps to have a real-time impact on the data
collected, regardless of CSR skill level.
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