CRM - Page 2

Cosmocom Inc. - Founded in 1996 to create a new generation of contact center CRM technology for a world in which the web and email are at least as important as the phone, and businesses want a CRM solution that is not simply "integrated," but genuinely unified.

Peoplesoft Inc. - CRM software applications and services for the collaborative enterprise. The PeopleSoft CRM solution helps call centers optimize every contact with their customers, employees, and suppliers to create more loyal, collaborative, and profitable relationships.

Eon Communications Corp. - Designs, develops and markets applications that help enterprises improve CRM through more effective customer communications. Integrate and manage calls, email and web contacts for CRM call centers and general business applications.

Siebel Systems Inc. - Provider of eBusiness CRM application software, with more than 7,000+ international employees who operate in more than 38 countries and 144 offices around the world.

Marketswitch Corp. - Real time optimization software for Enterprise Marketing. TRUE Suite TM products serve marketing groups in diverse global 2000 firms in industries such as financial services, telecommunications, customer service call centers, retail, eCommerce and eServices.

Talisma - CRM software integrates and manages all of your call center communication channels- Web self help, email, online forms, chat, VolP, fax, phone, wireless, and face-to-face meetings. Manage service, marketing, and sales interactions while leveraging customer data.

Nortel Networks - Offers global internet and communications services with capabilities spanning Optical Internet, Wireless Internet, Local Internet, eBusiness, and Personal Internet.

Aspect Communications - CRM management for customer relationship portals- contact servers. Manage dynamic transactions across all wired and wireless communication channels.

Pipkins Inc. - Workforce Management Systems development for more than a decade. Headquartered in St. Louis, Missouri, Pipkins provides the modern commercial call center with advanced sophisticated forecasting and scheduling software technology.

Mitel Networks - Next-generation IP telephony applications. Cutting edge technology advanced communication products in the areas of speech recognition, wireless mobility, unified messaging, and CRM customer interaction solutions.

Rivait Software Systems (RSS) - Streamline and standardize call center management and CRM services. Software solutions create an advanced "intelligent branch" of data which allows service reps to have a real-time impact on the data collected, regardless of CSR skill level.

CRM <- Page 1