Interactive Intelligence is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s standards-based, all-in-one IP communications software suite, which can be deployed via the cloud or on-premises, is backed by more than 6,000 organizations worldwide. Interactive Intelligence was founded in 1994 and is headquartered in Indianapolis, Indiana, U.S.A. with offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. At Interactive Intelligence, it’s what we do