Company Overview of Miratel Solutions Inc
Building valuable relationships with your customers at every stage of the customer lifecycle takes the right people and the right strategies and Miratel has a proven abundance of both. With a deep commitment to providing outstanding service every time, Miratel understands that gaining trust comes from making good on promises.
Since 2000, we have delivered consummate business process solutions, end-to-end project management, tangible results and a commitment to excellence built on proven methodologies, solid leadership and cutting edge technology in an eco-responsible manner.
We take a partnership approach to every project regardless if they are a start-up or in the Fortune 500. We help you retain and grow your customer base with premier managed services along with a "Yes We Can" attitude, a winning spirit and a steadfast dedication to exceeding your expectations.
Whether your goal is to raise customer satisfaction, reduce costs, enhance the customer experience or increase revenue, Miratel can help make it happen. It's all part of why Miratel is counted on daily to drive value through every customer interaction. We know that we can only look good by making you look good.
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Call Center Services
Build lasting relationships with your customers and deliver the right impression of your brand with every connection. Whether your needs are inbound order taking, customer support or outbound market research, telesales, surveying or fundraising, let Miratel tailor a solution that will deliver tangible results on time every time. Discover the value of excellence with our customized portfolio of inbound and outbound call center services managed with solid leadership. Outsourcing with Miratel will help take your business to the next level. Partner with the best. Contact Miratel today.
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eCommerce Solutions
Miratel merges your e-mail marketing, CRM and e-commerce business needs into one simple and secure system. With in house expertise we can integrate Order Processing /Tracking, Electronic Notification/Ticketing, Online Chat, Data Entry, Hosting, Online Marketing, Email, Contact Management, Donations and e-receipting. With complete transparency to your client we leverage technology to streamline business processes with our integrated multi-service profile all under one roof. Contact Miratel today for all your eCommerce solutions.
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Mail House Services
Fulfill all of your direct mail needs with our wide range of letter shop services. Enhance brand awareness while we tailor each piece to your standards and distribute your materials on time, every time. Miratel offers reliable mailing solutions at affordable rates. Miratel's comprehensive letter shop fulfillment services include printing, envelope insertion, postage management, stock warehousing and back-office processing for clients requiring Direct Mail Production, Letter Fulfillment Services, Data Entry Services, Order Processing, Ticket Fulfillment or Billing Management to name a few.
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Business Continuity
Not a popular topic but one to consider - what would happen in the event of a disaster? Miratel has you covered. We have taken action with a comprehensive Business Continuity Plan (BCP) that is documented and tested regularly. The objective of our BCP is to minimize client downtime and protect against service interruptions in the event of a disaster. Our commitment to our clients goes beyond the ordinary. As part of our BCP, Miratel has a full-functioning disaster recovery site fully-functional to ensure your business continues without a hitch. We take servicing your business needs serious.
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