Building valuable relationships with your customers at every stage of the customer lifecycle takes the right people and the right strategies and Miratel has a proven abundance of both. With a deep commitment to providing outstanding service every time, Miratel understands that gaining trust comes from making good on promises. Since 2000, we have delivered consummate business process solutions, end-to-end project management, tangible results and a commitment to excellence built on proven methodologies, solid leadership and cutting edge technology in an eco-responsible manner. We take a partnership approach to every project regardless if they are a start-up or in the Fortune 500. We help you retain and grow your customer base with premier managed services along with a "Yes We Can" attitude, a winning spirit and a steadfast dedication to exceeding your expectations. Whether your goal is to raise customer satisfaction, reduce costs, enhance the customer experience or increase revenue, Miratel can help make it happen. It's all part of why Miratel is counted on daily to drive value through every customer interaction. We know that we can only look good by making you look good.

Build lasting relationships with your customers and deliver the right impression of your brand with every connection. Regardless of your inbound call centre needs, Miratel can tailor a cost-effective solution that will deliver tangible results within your timelines. Discover the value of excellence with our customized portfolio of inbound call center services led by an experienced, motivated team. Partner with Miratel and let us help take your business to the next level. Contact Miratel today.

Miratel merges your e-mail marketing, CRM and e-commerce business needs into one simple and secure system. With in house expertise we can integrate Order Processing /Tracking, Electronic Notification/Ticketing, Online Chat, Data Entry, Hosting, Online Marketing, Email, Contact Management, Donations and e-receipting. With complete transparency to your client we leverage technology to streamline business processes with our integrated multi-service profile all under one roof. Contact Miratel today for all your eCommerce solutions.

Fulfill all of your direct mail needs with our wide range of letter shop services. Enhance brand awareness while we tailor each piece to your standards and distribute your materials on time, every time. Miratel offers reliable mailing solutions at affordable rates. Miratel's comprehensive letter shop fulfillment services include printing, envelope insertion, postage management, stock warehousing and back-office processing for clients requiring Direct Mail Production, Letter Fulfillment Services, Data Entry Services, Order Processing, Ticket Fulfillment or Billing Management to name a few.

Build lasting relationships with your customers and deliver the right impression of your brand with every connection. Regardless of your outbound call centre needs, Miratel can tailor a cost-effective solution that will deliver tangible results within your timelines. Discover the value of excellence with our customized portfolio of outbound call center services led by an experienced, motivated team. Partner with Miratel and let us help take your business to the next level. Contact Miratel today.

Since 2000, Miratel has forged long lasting relationships with the non-profit sector by applying our expertise in developing superior support services towards initiatives such as: - Charitable lottery campaigns - Telephone fundraising campaigns - Donor/member appeal telephone calls - Donor/member courtesy calls - Donor/member appreciation/win-back programs - Donor/member feedback surveys - Donoation receipting - Donor/member mailings By integrating cost-effectiveness and tangible results with integrity and professionalism our clients continue to trust their fundraising programs with Miratel Solutions.

Lottery Management has been the core competency of Miratel Solutions since our inception in 2000. When Miratel was being established, our entire business model was created to best support the dynamic service requirements of the lottery industry; our people, telephony, network technology, capacity and even our location were chosen with the unique "peak and valley" nature of lottery management in mind. It is no surprise that Miratel has continued to hone their expertise in charitable lottery management and remains the industry leader in this niche marketplace.