Win Your War of Attrition – and Then Some! Frustrated by high agent turnover and absenteeism? Wish you knew what your agents need to flourish in your environment? Then you’ll love SACS – the most accurate, most comprehensive agent assessment software available. Using SACS, you can identify and hire agents with the greatest potential to stay on and succeed in your contact center. And SACS empowers you to help current agents reach new levels of performance. No other tool matches SACS’ accuracy. Plus, only SACS guarantees positive results. You can’t afford not to have SACS in your call center!

Using a uniquely powerful mix of testing formats, SACS measures 40% more agent competencies and attributes than any other assessment – giving you the most accurate prediction of actual job performance in your contact center. You’ll save time and money in your hiring process and optimize your training resources.

So you don’t want to dismantle your current selection process, but the interviewing, pre-screening and role-playing just don’t produce the results you want? No worries. SACS seamlessly strengthens your existing selection and performance methods with powerful add-on automation. Plus, SACS is as easy to use as 1-2-3. Just download it, administer it and get results instantly from the web. Customized reports show how candidates and agents score against benchmark performance targets for up to five different job types, including inbound service, outbound sales and collections. Individual development reports highlight strengths and areas of growth for your current agents.

Want to know more about SACS’ guaranteed positive results? Visit www.selectSACS.com to see a demo and determine your ROI with our attrition calculator. You can also call us at 1.866.255.5755. We look forward to helping you!