 Telecommunications Industry
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1. EMS Inc.
EMS is interested in investing people and processes for your company and developing a partner relationship. Our end-to-end customer service offerings include, but are not limited to: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, live chat, and IVR. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.
2. The Connection
In business for over 35 years, The Connection blends people, strategy and technology to provide engaging experiences through call center services, call center consulting and training and development solutions. We believe that every customer experience is a journey, and everyone's journey unique which is why we offer the freedom to customize - finding the perfect combination of solutions to meet your business needs, as well as the flexibility to spread your wings and adapt your program as necessary once it is live.
3. West Corporation
West offers a complete Business Process Outsourcing offering comprised of over 18,000 agents from 41 centers globally and an additional 7,200 home-based agents. The Company has both exceptional experience in deploying and managing agent solutions, and the ability to provide superior long-term support to its clients.
4. TigerTel Communications Inc.
TigerTel Communications Inc. provides global excellence and technical innovation through interactive communication solutions, inbound and outbound call service centers, phone answering services and CRM.
5. Vision-X Inc.
Vision-X is the leading Multicultural Outsource Call Center with 2300 seats across the US, China, and the Philippines. We speak 25 languages and support it with in-language Recruiting, Training, and Quality Assurance, with extensive experience in Mandarin, Cantonese, Vietnamese, Korean, Tagalog, and Spanish. And over half of our workforce speaks 2 or more languages fluently. VXI also features proprietary database marketing, a comprehensive suite of technology, a redundant network, and a track record of performance. Contact Bard Chodera at (213) 637-1300 x6024 or bard.chodera@vxi.com.
6. Ameridial
-Founded in 1987. 1500+ trained contact agents in centers around the world. 24x7 outbound/inbound/web agent custom programs, plus full direct marketing support. OUTBOUND: sales, lead generation and data collection. INBOUND: DR Sales/up-sell/cross-sell, and customer service specializing in health care, Direct Response Sales, Wireless and Satellite. E-BUSINESS: e-mail management and real-time live web chat. Top 50-Service Bureau since 1992.
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