AMS is a North American contact center which is uniquely focused on supporting clients with high value products and services. Advanced Marketing Solutions provides inbound response management for prospects and customers as well as personalized outreach and literature fulfillment. AMS offers scalable and cost-effective services to maximize your profit impact and brand development from marketing programs.

AMS provides a personalized discussion with your prospects and customers about their needs and the specific benefits of your product or service. Customer support and retention programs can be integrated with marketing support to handle responses from advertising campaigns and leverage your return on investment. We can answer questions and locate dealers but also provide case-specific resolutions. When you need a higher level of service as a seamless extension of your company, contact AMS.

Whether you’re running a lead qualification campaign, a clean sweep effort to restore or enhance a database, or conducting a customer survey, AMS can provide a tailored solution. Outreach Specialists use their communication skills and client-specific training in pursuit of defined sales opportunities, improved data accuracy and completed surveys. Results are available 24-7 in real-time through any standard web browser.

Merging databases, providing common structures and removing duplicate or incomplete records is part of the Data Management service at AMS. In addition, AMS provides warehousing and assembly for personalized literature fulfillment, channel and event support and B2B direct mail campaigns up to 20,000 contacts. Corporate kits and promotional items can be stored, assembled boxed, sealed shrink-wrapped and mailed across North America.