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Telecommunications Call Center Industries
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21. U.S.Infotel
Software handles online submissions and entries by your end users or help desk agents while the web based “Contact Manager” provides traditional phone, and online, multilingual customer support. Extensive Managerial features include templates, performance tracking, extensive reports and knowledge base management. You can host Cynergy on your own server for in-house hosting or we can host the application for you at our facilities. Learn more about our system features by viewing the online Cynergy Help Desk Software Demo or sign up for a FREE 30 day trial.

22. VoiceGenie Technologies Inc.
VoiceGenie Technologies Inc. is the world's leading provider of VoiceXML platforms and open communications solutions for next-generation customer care. Headquartered in Toronto, Canada, VoiceGenie offers a flexible, standards-based framework that includes platforms, packaged solutions, custom applications and services. Our solutions help Enterprises and Telecommunications Service Providers quickly and easily deliver integrated speech or touch-tone applications to automate customer and employee self-service transactions.

23. UCN
Whether you are a small business with 5 customer service agents, or a large business with 1500, inContact® from UCN can help improve your customer contact experience. As a hosted service, we bill by-the-month and are scaleable up or down wk-to-wk. We have no large up-front costs and no long term contract. Multi-site and at-home workers supported under one unified system. All our solutions supplement your existing PBX systems; no additional onsite hardware/software required. See how our Hosted IVR, ACD, CTI, VoIP and workforce management solutions can improve your businesses ROI.

24. VoiceShot Virtual PBX
Virtual phone numbers. Toll free and local numbers. Unlimited extensions and call forwarding allow you to manage your calls from any location and from any device. Cloud phone system greets callers and routes calls. Instant online set up and activation. Free trial.

25. Technology Marketing Corporation
was designed for an industry that clearly needs a forum to come together and face new challenges head-on, as a unified force. If you are in any way affected by the global call center outsourcing space, you need to come to this event to learn how to cope with its ever-changing environment. By networking with your peers and industry leaders, you will come away with new business ideas and solutions to the many challenges facing your organization, including: Legislation ... Building inbound business ... International competition.

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